THE ANALYSIS OF E-LEARNING SUCCESS BY USING DELONE AND MCLEAN SUCCESS MODEL (CASE STUDY: PERTAMINA UNIVERSITY)

Education is a crucial thing and highly concerned all over the world. As one of educational institutions, university has currently applied many information systems because several obstacles problems. With fast development communication technology, learning process also improved, known as e-learning. Pertamina University private located in Jakarta, which six faculties 15 study programs. Since its inception 2016, e-learning to students. Based on conceptual models developed by DeLone & McLean, this research aims examine success implementation system with variables, are quality, service use, user satisfaction, net benefit. The results using 610 samples showed that quality variable did not affect satisfaction variable, means needed be improved again get better response satisfaction.